PRIVACY POLICY
Last updated April 10, 2025
This Privacy Notice for Alhakami Medical Group (doing business as Alhakami MG) (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
- Download and use our mobile application (Alhakami MG)
- Use your medical file, reservations, medications, vital signs, and test results
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you have questions, contact us at info@alhakamimg.com.
SUMMARY OF KEY POINTS
- What personal information do we process? We collect information you provide, like names, contact details, medical records, and payment information.
- Do we process sensitive information? Yes, including health data, financial information, and genetic data when necessary with consent.
- Do we collect from third parties? We may obtain data from public databases, marketing partners, and other sources.
- How do we process your information? For service delivery, communications, security, legal compliance, and marketing (with consent).
- When do we share information? In business transfers, with affiliates, or to comply with laws.
- How do we keep data safe? We implement organizational and technical security measures.
- Your rights: Depending on location, you may have rights to access, correct, or delete your data.
FULL PRIVACY NOTICE
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Provide:
- Names, phone numbers, email addresses
- Mailing addresses, job titles, usernames/passwords
- Contact preferences, authentication data
- Billing addresses, payment card details
- Medical records, file numbers
Sensitive Information:
- Health data, financial information, genetic data (processed with consent)
Application Data:
- Geolocation, device access (calendar/reminders), push notifications
Google API:
Usage complies with Google API Services User Data Policy.
Third-Party Sources:
We may collect data from public databases, marketing partners, etc., for targeted advertising.
2. HOW DO WE PROCESS YOUR INFORMATION?
Purposes include:
- Delivering services and user communications
- Sending administrative/marketing communications (opt-out available)
- Targeted advertising
- Improving Services and analyzing usage
- Legal compliance and fraud prevention
3. WHEN DO WE SHARE INFORMATION?
- Business Transfers: During mergers or acquisitions.
- Offer Walls: Third-party advertisers may interact via our app.
4. DATA RETENTION & SECURITY
We retain data as needed and implement security measures, though no system is 100% secure.
5. YOUR PRIVACY RIGHTS
Depending on jurisdiction, you may:
- Request access, correction, or deletion of your data.
- Opt out of marketing.
6. UPDATES TO THIS NOTICE
We may update this policy; the revised version will be posted with a new “Last updated” date.
7. CONTACT US
For questions or to exercise your rights, email info@alhakamimg.com.
